FAQs

How are toys cleaned?

Each stuffed animal that finds its way to our doors is treated to a much deserved Snuggle Spa Day!

They’re gently bathed in a cleansing soap and sanitizing potion, then dried, fluffed, and lovingly inspected to ensure they’re ready for a new home. Some may need repairs or extra stuffing. Any fuzz, threads, or fabric we remove during their spa treatment is tucked into a tiny heart we sew inside them, so their story stays with them.

Before they’re put up for adoption, each friend is given a name (if they don’t come with one) so you can get to know them and welcome them into your family.

Why should anyone rescue stuffed animals?

In a world overflowing with fast-fluff (mass-produced plush toys made quickly and cheaply), many once-loved companions are discarded before their stories are finished. Donation centers are overwhelmed, shelves overflow, and sadly, many stuffies end up in landfills. Second Snuggles offers a kinder, more sustainable alternative.

What comes with a Second Snuggles Adoption?

• A carefully wrapped new stuffed friend

• An official Adoption Certificate with their name and a handwritten note that shares information about them

• A Re-Snuggle sticker for joining the Second Snuggle family

• A mailing package that can be recycled, composted, or reused

Can I return my Second Snuggle?

While we hope all of our stuffed friends find a home, we understand that sometimes things don’t work out. If you need to return a Second Snuggle, we’re happy to help!

Just note that return shipping is up to the customer, since our little rescue team is small and family-run. We’ll make sure your plush gets a loving welcome back.

Do you ship internationally?

At the moment, Second Snuggles ships within the United States. If you're outside the U.S., there's a good chance a local stuffie rescue or rehoming group is doing similar heartwarming work near you. We’re cheering them on and always happy to connect if you’d like help finding one.

What happens after I adopt a Second Snuggle?

Throw a welcoming party, of course! Whether it’s a tea party, a blanket fort sleepover, or a cozy cuddle on the couch, your new friend deserves a warm hello.

We’d love to see how you celebrate! Tag us on Instagram or send a photo our way to be featured in the Snuggle Gallery. Every rehomed stuffie has a story, and yours might inspire the next rescue!

How do we decide the cost of each stuffed animal?

Each Second Snuggle is priced to reflect the care and resources that go into its rescue and rehoming. This includes the cost of cleaning and repair materials, packing supplies for safe delivery, our website upkeep, and, most importantly, the time and love our family puts into every step. We aim to keep prices fair.

It will take us a 1-3 days to prepare your stuffie for its journey to you. It will be shipped via USPS with Ground Advantage and should reach you within 3-5 business days after that.

If you live locally, you have an option to pick it up from our workshop. If you select this option, we will reach out through email when your package is ready.

How do you ship the stuffies?

Second Snuggles

Reduce. Reuse. Re-Snuggle.